Responsible Gambling Policy

At Bonza Spins we take responsible gambling seriously. We want play to stay fun and under control, so we provide clear tools and practical support to help you manage time and spend. If gambling stops being enjoyable, we encourage you to act early — for your safety and peace of mind.

Our player protection principles

We believe in transparent, fair play and in giving players control over their accounts. Our approach focuses on prevention, clear options for limits and breaks, and confidential support where needed. We respect player privacy and handle requests for restrictions or verification promptly.

Tools to control your play

You can use a range of account controls to set limits and take breaks. These tools are designed to help you stay within your personal budget and prevent impulsive decisions.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Typical suggested ranges are CA$10 up to CA$5,000 per period, but you can choose a level that suits your situation. Limits can be adjusted down immediately and increased after a waiting period.

Loss limits

Loss limits let you cap how much you can lose over a defined period. This helps keep overall play within affordable boundaries and reduces the pressure to chase losses.

Time limits and session breaks

Use session reminders and account time limits to manage how long you play. You can request short time-outs from 24 hours up to several weeks to step away and reassess your activity.

Self-exclusion

If you need a longer break, self-exclusion is available. You can request temporary exclusion for months or permanent exclusion from the site. During self-exclusion your account is closed to play and promotional contact is stopped.

How to set or change limits

Limits and exclusions can be set through your account area or by contacting our support team. We will process limit changes quickly and provide confirmation. If you need help choosing appropriate limits, our support agents can talk you through the options.

Signs of problem gambling

Watch for warning signs such as spending more than you intended, chasing losses, neglecting work or family, borrowing to gamble, or feeling anxious about play. Noticing one or more of these signs is a good reason to use limits or seek help.

Tips for maintaining control

Set a budget before you play and stick to it, use deposit or loss limits, take regular breaks, avoid using gambling as a way to cope with stress, and never gamble with money you need for bills or essentials.

Professional help and support organisations

If you need specialist support, contact your provincial or territorial problem-gambling helpline, Gamblers Anonymous, or local health services. These organisations offer confidential advice, counselling and practical tools. If you prefer, reach out to our support team and we will help you access appropriate resources and put protective measures on your account.